Tuesday, August 27, 2013

Meetme Credits

What are MeetMe Credits?

MeetMe Credits are a virtual currency that you can use to buy premium services on the site or in our mobile applications. Typically the premium services available for MeetMe Credits are designed to help you meet more people faster by increasing your visibility on the site, getting you out there to meet millions of new people and boosting your Popularity!

Why should I buy Credits?
Here are just a few of the things you can do with Credits, with more coming soon ...
Homepage Spotlight -- Put yourself on top of the homepage for everyone to see! You'll be front and center for everyone that uses MeetMe and see your profile views skyrocket!
Match Spotlight -- Get to the front of the line! You'll have priority in Match, substantially increasing the number of secret admirers you get. Could this be the start of something special?
Live Feed Spotlight -- Have something to say you want everyone to see? A spotlighted Live Feed post will be stuck to the top of the Feed for everyone to see. Get more comments than ever and create a great discussion!

What is the Spotlight?
The Spotlight consists of three features you can activate with MeetMe Credits, all of which are designed to help you meet more people faster (and get a hefty popularity boost, too).

With the Homepage Spotlight, you can put your photo and a brief message on everyone's homepage, resulting in lots of profile visitors and friend requests while you're featured there.

Match Spotlight helps you get more views in Match, which means more potential secret admirers seeing you and more of them clicking "Yes" on you!

You can also promote your feed posts with Live Feed Spotlight. Just click the "Make #1!" button under one of your own posts, and it will be pinned to the top of Live Feed for people who may be interested in you!

Where do I go for Credits support?
You've come to the right place!
On the right side of any page within this FAQ, including this one, look for the big "Contact Member Services" link.


How can I turn off the automatic recharge feature for MeetMe Credits?
To help you maintain a Credits balance that allows you to Spotlight yourself whenever you want, we give you the option at purchase to have us automatically recharge your credit card or PayPal account when your Credits balance gets too low. If you enabled this "automatic top up" option and would like to cancel, just go to Payments Settings and turn it off. You can always re-enable it later if you so choose.
How is my payment information kept secure?
MeetMe does not store credit card numbers. We enable one-click purchase through our payment provider, PayPal. For more details, see our Privacy Policy and Paypal's Privacy Policy

I don't like Credits. Why can't everything be free?
There is no need to worry that MeetMe is becoming a "paid" site. Remember, virtually all of our features are available for free, including Match, Blind Date, Ask Me, etc. Many of our members log in every day and have a great time on MeetMe without experiencing our premium features.

Credits are an optional way for our members to enhance their MeetMe experience and purchase premium features if they so desire. These are generally features that help you meet more people faster, designed for members who want to supercharge social discovery. We understand that many users are not able or choose not to to spend money on the site, and we are always looking for ways to improve the free experience and let people earn Credits by completing offers rather than paying for them directly. Just know that we are doing our best to make MeetMe available to everyone.

If you choose to contribute in any way to the costs of maintaining the community, it is greatly appreciated and we thank you for making MeetMe the best place to meet new people!



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